Refund & Exchange Policy

You have 3 days from the date of delivery to claim a return or exchange if:

The product is damaged, stained, defective, incorrect, or incomplete.

• The product is unused, in its original packaging, with labels and protective stickers attached.
• The product received does not match the size ordered.
• If you receive an opened or unsealed box or packaging, please inform us immediately to prevent any claims.
• To initiate a return or exchange, provide all required information to our representative. If all conditions are met, we will arrange for a pick-up from your doorstep or direct you to the nearest outlet for an exchange.

Exchanges During Sales or for Discounted Products:

Exchanges for sale or discounted items are only applicable if the product received does not match the product you ordered.

Size Exchange:

If you are unsatisfied with the size you purchased and would like a different size, please email us at info@manocolors.com.

Important Notes:

Due to differences in color monitors/screens and lighting used during photo shoots, the exact color or texture of the final product may slightly vary from what you see on your screen. Products cannot be exchanged for this reason.

These policies apply only to orders delivered within Pakistan.

Innerwear products are non-returnable and non-exchangeable for hygiene reasons.

Damaged or Defective Products: If you receive a damaged or defective product, please provide clear evidence (such as images or videos) within 3 days of delivery. This is necessary for us to address your concern effectively. Once we receive the proof, our team will investigate and ensure an appropriate resolution.