Privacy Policy

Effective Date: 01-July-2024

At Mano Colors, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you visit our website (www.manocolors.com) and interact with our services.

Information We Collect

We may collect and process the following types of personal data:

Personal Contact Information: Name, title, email address, phone number, shipping and billing address when you register or make a purchase.
Transaction Information: Details of your purchases, payment methods, and transaction history.
Communication Records: Any correspondence you have with us via email, phone, live chat, or social media.
Website Interaction Information: Information on how you interact with our website, including your browsing history, pages visited, clicks, and device information such as IP address, browser type, device details, and geographic location.
Automatic Data Collection: We use cookies to enhance your shopping experience by collecting non-personal data about your device and interactions with our website.

How We Collect Data

We collect data through:

Account Registration: When you create an account or register on our website.
Purchasing Process: When you place an order or make a purchase on our site.
Surveys & Feedback: When you provide feedback or participate in surveys.
Customer Service Interactions: When you contact our customer service team via various communication channels.

Additionally, we automatically collect certain technical data using cookies and other tracking technologies. By using our website, you consent to the use of cookies as described in this policy.

How We Use Your Data

We use your personal data for the following purposes:

To fulfill your orders and process payments.
To personalize your experience on our website and improve our services.
To send marketing communications about new products, promotions, or updates (you can opt-out at any time).
For internal analytics and business development to improve our website and customer service.
To respond to your inquiries, requests, and feedback.
To comply with legal obligations and resolve any disputes.

How We Protect Your Data

We take your privacy seriously and implement appropriate security measures to protect your personal data. Our website uses SSL encryption to safeguard your sensitive information, such as payment details, during transmission.

Important: We do not store payment details on our servers. All payment information is processed securely through third-party payment processors.

Who We Share Your Data With

We may share your personal data with trusted third-party service providers to facilitate the services we offer, including:

IT services, hosting providers, and payment processors.
Marketing and advertising partners for promotional purposes.
Professional advisors, such as legal and financial consultants.
Regulatory authorities, law enforcement, or courts when required by law.

We ensure that third parties handling your data are compliant with data protection regulations.

Your Rights Regarding Your Data

You have the following rights concerning your personal data:

Access & Correction: You may request to access and correct your personal data.
Deletion & Restriction: You can request to delete or restrict the use of your data.
Opt-out: You can withdraw consent for marketing communications by opting out at any time.
Data Portability: You may request a copy of your data in a structured, commonly used format.
Complaint: If you believe your rights have been violated, you can file a complaint with us or the relevant authority.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience,

You can manage cookie preferences through your browser settings or opt-out of certain cookies through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the Effective Date reflecting the date of the changes.

If there are any significant changes, such as a change in how we process your personal data, we will seek your consent where necessary.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.